• Terms-of-sale

Act on specified commercial transactions

About sales price

Based on the price displayed for each product. (All products include tax)
Please note that additional shipping charges may apply. Please check the product detail page for shipping charges.

■ Necessary charges other than product charges
Shipping fee, COD fee
Payment method: 1. Cash on delivery 2. Credit card
* Business days: Irregular holidays (Business days will be announced in advance on NEWS.)

■ Shipping fee
Purchase amount less than 11,000 yen (tax included) 880 yen
Free for purchases of 11,000 yen (tax included) or more
*The customer is responsible for the delivery fee.

Timing and method of payment (consideration)

・Credit card: when ordering
・Cash on delivery: at the time of product delivery

Special terms for returns

■ Returns and exchanges
‒ If you wish to return or exchange the product due to an initial defect, please contact us within 7 days after the product arrives.

We cannot accept returns or exchanges in the following cases.

‒ Products more than 7 days after delivery
– Products used or opened by you
‒ Products damaged or damaged by the customer
‒ Products purchased outside of The Flavor Design Official Web Store
‒ Products purchased at THE FLAVOR DESIGN’s physical stores or stores that carry our products (Please consult with the store where you purchased the product or the store that carries our products)
– Products returned without prior notice

■ Refund
We do not offer refunds.
We will send you the same product.

Delivery time of services or goods

We will ship within 7 days after order confirmation.


■ Delivery
The product you ordered will be shipped from the Osaka head office by consigning delivery to Yamato Transport Co., Ltd.

■ Designation of delivery date and time
8:00-12:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 19:00-21:00
You can specify from

■ Gift wrapping
Gift wrapping and shopping bags are not available.

■ Packing for delivery
The product will be wrapped in packing material and shipped in a simple packaging that will be placed in the outer box of The Flavor Design.
Documents showing the amount will not be enclosed.
There is no enclosed shopping bag (paper bag, etc.).

■ If you are not present at the time of delivery
Yamato Transport will send an absence slip, but if you do not contact us within the storage period, or if the address is unknown, the product will be automatically returned to us. We will contact you again and deliver the returned product. In the case of redelivery, the fare for the first round trip + the fare for the second outbound trip will be charged.

Business name and contact information

Company name: THE FLAVOR WORKS inc.
Address: 〒5500015 1-10-11 Minamihorie, Nishi Ward, Osaka City, Nishiya Building No. 3, 1st floor D
Phone: 0665357715
* Business days: Irregular holidays (Business days will be announced in advance on NEWS.)

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