EVENT & POP-UP NOTICE

I did not receive the reservation confirmation email

It’s okay if you don’t receive the email.
Please show us a screenshot of the reservation completion screen appears when you apply for a reservation.
・Reservation completion screen
・Reservation date and time
・full name
・email address
・telephone number
・Number of visitors
*The page with the above information is the reservation completion screen.
*Screenshots of other pages cannot be used as confirmation.

If there is no confirmation email or screenshot of the reservation completion screen
Please contact us using the FAQ below: “I want to check if I have a reservation.”

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