• Website Terms of Use

Website Terms of Use

■ Disclaimer
The Flavor Works Co., Ltd. pays close attention when posting information on this website and The Flavor Design Official Web Store (hereinafter collectively referred to as “our website”). We do not guarantee the accuracy, validity, suitability for the purpose of use, or safety of the content. The Flavorworks Co., Ltd. warrants that the functions of the software will be uninterrupted or error-free, that defects will be corrected, and that our website or server is free of viruses or other harmful components. cannot be guaranteed. We do not take any responsibility for the use of our website or the consequences of its use. In addition, if the customer suffers damage as a result of using our website, it shall be repaired at the customer’s own expense.

■ Limitation of Liability
Under any circumstances, including negligence, The Flavor Works Co., Ltd. shall not be liable for any direct damages resulting from the use or inability to use the software of The Flavor Design Official Web Store, even if it has been notified of the possibility in advance. We are not responsible for any damages or consequential damages.

■ Copyright
The copyrights and other rights related to the information posted on our website belong to our company or the rights holders who have authorized us to use it. (including duplication, falsification, distribution, etc.) is not permitted.

■Handling of personal information
We will properly manage the registered customer information in accordance with the personal information protection policy of our website.

The Flavor Design Official Web Store Terms of Use

The Flavor Works Co., Ltd. (hereinafter referred to as “the Company”) shall establish the following terms of use for The Flavor Design Official Web Store operated by the Company. If you use The Flavor Design Official Web Store to purchase products or use The Flavor Design Official Web Store services, you are deemed to have agreed to these Terms.

■ Notation based on the Act on Specified Commercial Transactions
Store name: The Flavor Design Official Web Store
Distributor: The Flavor Works Co., Ltd.
Location: 1-10-11 Minamihorie, Nishi-ku, Osaka-shi, Osaka 550-0015 Nishiya Building No. 3 Building 1F D
Phone number: 06-6535-7715
Email: info@theflavordesign.com
Necessary fees other than products: Shipping fee, cash on delivery fee at the time of cash on delivery
Payment method: 1. Cash on delivery 2. Credit card
* Business days: Irregular holidays (Business days will be announced in advance on NEWS.)

■ Shipping fee
Purchase amount less than 11,000 yen (tax included) 880 yen
Free for purchases of 11,000 yen (tax included) or more
*The customer is responsible for the delivery fee.

■ Delivery
The product you ordered will be shipped from the Osaka head office by consigning delivery to Yamato Transport Co., Ltd.

■ Designation of delivery date and time
8:00-12:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 19:00-21:00
You can specify from

■ Gift wrapping
Gift wrapping and shopping bags are not available.

■ Packing for delivery
The product will be wrapped in packing material and shipped in a simple packaging that will be placed in the outer box of The Flavor Design.
Documents showing the amount will not be enclosed.
There is no enclosed shopping bag (paper bag, etc.).

■ If you are not present at the time of delivery
Yamato Transport will send an absence slip, but if you do not contact us within the storage period, or if the address is unknown, the product will be automatically returned to us. We will contact you again and deliver the returned product. In the case of redelivery, the fare for the first round trip + the fare for the second outbound trip will be charged.

■ Returns and exchanges
‒ If you wish to return or exchange a product due to an initial defect, please contact here within 7 days of receiving the product.

We cannot accept returns or exchanges in the following cases.

‒ Products more than 7 days after delivery
– Products used or opened by you
‒ Products damaged or damaged by the customer
‒ Products purchased outside of The Flavor Design Official Web Store
‒ Products purchased at THE FLAVOR DESIGN’s physical stores or stores that carry our products (Please consult with the store where you purchased the product or the store that carries our products)
– Products returned without prior notice

■ Refund
We do not offer refunds.
We will send you the same product.

■ Contact information
The Flavor Works inc.
06-6535-7715 (12:00-20:00)

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